Telematics is evolving fast. Is your fleet ready to adapt?

In business, there’s a well-known cautionary tale about the risks of failing to embrace change.

It was the early 70s when an engineer at Kodak built the world’s first portable digital camera, laying the groundwork for the staple cameras we all use today. But, instead of welcoming this exciting innovation, the photography giant locked the prototype away and forgot about it for over two decades — for fear that it would disrupt their (then) thriving film business. The rest, as they say, is history: it turned out we all love looking at our pictures on a screen, but Sony beat them to it, leaving Kodak scrambling to catch up.

Fleet businesses today face a similar decision. New and imminent advances in telematics technology are giving us the tools to transform logistics forever, and early adopters will be poised to outperform those who don’t. To ride the wave of change and come out ahead of the competition, the real question isn’t “should you adapt” — it’s “how and when”.

Looking to the future: what’s next for fleet management

If you peeked into the future of road transport, what would you see? Autonomous vehicles talking to each other, giving way to each other, and safely navigating our roads? All-electric fleets that produce zero carbon emissions and never need to stop for fuel? AI-powered assistants that prevent accidents or vehicle breakdowns and orchestrate traffic in real time with unmatched efficiency? These aren’t sci-fi fantasies anymore — they’re the reality we’re building right now.

Where we are today​

Think about it: what was considered cutting-edge a few years ago, soon became a must-have for managing day-to-day operations, enhancing safety, and controlling costs. Most fleets now rely on dozens of apps and devices to:
  • track vehicle locations in real time and know if a vehicle enters or exits specific areas
  • get insights on driver behavior, such as speeding, harsh braking, excessive idling, and more
  • monitor fuel usage and plan more efficient routes based on traffic patterns or fuel consumption levels
  • keep tabs on vehicle health by receiving alerts for scheduled maintenance or diagnostic fault codes
  • log driving and resting times, keep historical maintenance and emission records, create analytics reports, and more
​But these technologies are only the beginning. For one, the logistics industry is evolving at such a rapid pace that they’re already starting to show their limitations. Meanwhile, a new generation of fleet digitalization tools, such as the SCALAR Fleet Orchestration Platform, are now promising to take us beyond fleet management as we know it today.

The (not-so-distant) future of fleet management systems

Predictive AI that can truly predict

Artificial intelligence, powered by ever-evolving machine learning models, is already transforming vehicle maintenance by analyzing historical data to flag potential service needs before they become critical issues. But it can’t yet account for the full picture — like weather disruptions or road hazards — nor can it anticipate or diagnose sudden mechanical failures.

As algorithms become more and more sophisticated, predictive AI promises to eliminate unexpected breakdowns and keep vehicles healthier, for longer. When fed with reliable, high-quality data, these systems will be able to predict problems with pinpoint precision — not just on a vehicle diagnostics level but also on broader external challenges like weather hazards, bad road conditions, and more.

The end of manual dispatching and managing by exception

Picture the equivalent of a Google Assistant that knows everything there is to know about your fleet and the environment it operates in — and can manage every aspect of your operations with human-like intelligence and superhuman speed. We aren’t just talking about optimizing routes. This will be the era of end-to-end fleet automation or, as we call it, orchestration: whether it’s planning and dispatching trips based on incoming bookings, proactively arranging service appointments and ordering parts, performing compliance checks, assigning and reassigning drivers, or instantly deciding on the best course of action in the event of a sudden change — all autonomously. This level of automation will eliminate the need for constant manual intervention, reducing human errors and helping fleet businesses to grow at scale. And it’s much closer in the horizon than you may think. In fact, SCALAR already uses advanced decision-making algorithms to orchestrate passenger transportation in real time and is on track to offer full orchestration services for cargo fleets in the near future.

Seamless integration with EV and autonomous vehicles

Most fleet-owning businesses today have added or are looking to add varying numbers of EVs alongside their diesel or petrol engine vehicles. Meanwhile, according to a recent study by McKinsey & Company, driverless truck operations are expected to reach the highways as early as 2027, promising early adopters substantial cost savings for long-distance operations. 

But between now and an all-electric, all-autonomous future, we’ll first have to deal with the steady increase in mixed fleets. Which is why future-proof fleet management systems must seamlessly integrate with all vehicle types to help fleets make the transition smoothly and at a lower cost.

Fully connected ecosystems

The future is all about breaking digital silos and the emergence of interconnected logistics ecosystems that ensure end-to-end visibility and transparency throughout the entire supply chain. Leveraging advanced networks to allow for seamless and secure exchange of previously isolated and fragmented information between manufacturers, distributors, and end customers will bring significant wins for all stakeholders. The rise of V2X (vehicle-to-everything) communications where vehicles can talk with each other and with everything around them in real time will mark a completely new era in operational efficiency and decision-making.

Choosing the right digital partner: the key to staying future-ready

Selecting a forward-thinking fleet digitalization provider is a critical element of securing long-term success for your business. Here are some key factors to consider when choosing a fleet management system or evaluating the one you have now:

Future-ready capabilities

Your digital partner should be actively committed to innovating and investing in new and emerging technologies. This includes regularly releasing new capabilities and services as well as supporting EVs and semi-autonomous or autonomous vehicles. ​

Data expertise

Fleets are already capturing massive amounts of data. But remember, data alone won’t get you to the next level — knowing how to use it will. Be sure to ask potential fleet management system providers how they work with data to create better outcomes for your fleet. Here’s how we do it at SCALAR.

Ease of use and flexibility

Choose a modern, intuitive solution that’s easy to use for everyone on your team without requiring extensive training and re-training. A flexible, modular design will allow you to easily add or remove features to suit the unique needs of your fleet and ensures a smooth migration process with minimal disruption.

Scalability and integrations

As your fleet grows, your fleet management solution should grow with it — whether you’re expanding fleet size, adding electric vehicles, breaking into new markets and regions, adding new services, or preparing for AV adoption.

Security and compliance

​Make sure your fleet management platform supports compliance with industry standards as well local and national laws, including regular updates to keep up with regulatory changes. Ask potential partners about their cybersecurity protocols and choose a solution that can meet data privacy requirements such as GDPR in Europe.

Embracing the change: why act now?

It may feel safer to wait things out and cross that bridge when you come to it. If it ain’t broke, don’t fix it, right?

But the truth is, technology is evolving so rapidly that by the time it becomes mainstream, you may be already falling behind your competitors. Remember, too, change doesn’t happen overnight. Rather than letting circumstances force you to quickly adapt or fail, it makes sense to start phasing in strategically, methodically, and at your own pace. 

Plus, the earlier you do it, the sooner you’ll start benefitting from reduced downtime, improved efficiency, and higher cost-savings.

Taking the right steps now to future-proofing your fleet means setting the stage for your business to not only survive but to thrive in a world that’s moving faster than ever. Want to see how SCALAR can help? Get in touch with our experts today.

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