Manage “Units”: Unit Health Overview TRAXEE
Additional screen in the module “units” (via app: Admin) to observe the health of TRAXEE devices installed in vehicles.
Customer portal: My Subscriptions (Phase 1)
This is a new App in SCALAR, called “Customer Portal”, consisting of the module “Subscriptions”: With this tool, customers can get information about their subscriptions without having to rely on service desk and email communications with SCALAR backoffice. This module includes: Consult subscriptions Manage device repairs
Remote Assistance
This features enables customers to download and install “TeamViewer” directly in the SCALAR app to allow remote control for support purposes.
SCALAR Status
Status screen that shows if and where there are technical difficulties. Especially useful for customers with complex set-ups of integrations etc.
Teams for integrators
Assign teams of assets, places, drivers etc. to an integrator to give focused/restricted access to your data. Similar to Who-sees-what.
Organize drivers, assets and places in groups
This enables an administrator to organize all drivers, assets and places into as many groups as needed. These groups can be structured in a specific hierarchy. This set-up can be used to determine user’s access permissions for tracking assets, drivers and places. (Picture serves as EXAMPLE)
User-to-user messaging, extended with “global search”
Ability to search your messaging module for messages, users and groups via keywords (on module-level).
Multi-organization access for drivers
Allow drivers to log into multiple organizations with the same email address. Useful for freelance drivers.
Manage “Units” : Unit health overview for SCALAR EVO Guard
Additional screen in the module “units” (via app: Admin) to observe the health of SCALAR EVO Guard devices installed in vehicles.
User-to-User messaging, extended with “broadcast message to direct conversations”
This allows a dispatcher to write a message and send it to several individual users simultaneously instead of to just one or one-by-one.