Customer portal: My Subscriptions (Phase 1)
This is a new App in SCALAR, called “Customer Portal”, consisting of the module “Subscriptions”: With this tool, customers can get information about their subscriptions without having to rely on service desk and email communications with SCALAR backoffice. This module includes: Consult subscriptions Manage device repairs
Remote Assistance
This features enables customers to download and install “TeamViewer” directly in the SCALAR app to allow remote control for support purposes.
SCALAR Status
Status screen that shows if and where there are technical difficulties. Especially useful for customers with complex set-ups of integrations etc.
Monitor the potential loss/drop of all energy types in the fleet (Diesel, Gas, Electric)
With the ever-increasing price of energy, there is a real need for detailed information and contextualization when it comes to loss of energy in a fleet: where, how much, when, who was driving, what context. A new tab in the “Energy Management” module will enable Dispatchers, Fleet Managers or Purchasing Managers to follow and […]
Organize drivers, assets and places in groups
This enables an administrator to organize all drivers, assets and places into as many groups as needed. These groups can be structured in a specific hierarchy. This set-up can be used to determine user’s access permissions for tracking assets, drivers and places. (Picture serves as EXAMPLE)
Infringement management for social compliance
Data sharing: SCALAR-to-SCALAR (Truck)
This is a form of internal interaction that provides SCALAR Organizations the possibility to share data of their assets (trucks) with other SCALAR organizations. Solution also includes: Create Framework agreement Create a “contract” between Provider and Consumer Create “sessions” for truck data sharing Datahub API for truck data sharing
Third-party integration: service portal
Mixed fleet: service portal for MCU integration where customers can manage the link to “partners” (a.k.a. MCU providers) in order to (not) visualize the data of all of those partner’s devices in SCALAR. For example: if you have a device from company A, you can add or delete company A as a partner (link) […]
User-to-user messaging, extended with “global search”
Ability to search your messaging module for messages, users and groups via keywords (on module-level).
Multi-organization access for drivers
Allow drivers to log into multiple organizations with the same email address. Useful for freelance drivers.