PUSH API (aka “Datahub subscriptions”), extended with enhancements

[ITEM-149]; [ITEM-150]; [ITEM-220] Several enhancements to PUSH APIs: User Interface for customer, showing number of Webhook calls (total, success, failure), date & time, request size, integrator, status, etc. Overflow Integrator access rights permission Facilitate all types of customer communication via Datahub Subscription. There are two types of customer communication: Email Communications SCALAR in-app web […]

PUSH API (also know as “Datahub subscriptions”)

This is a data sharing service that enables a fast and efficient way of monitoring for updates. With the PUSH methodology (Webhooks), SCALAR will only send out an update when it has something new.   Warning: not every PULL API will have a PUSH equivalent. This depends on the usefulness, as PUSH APIs are […]

Customer portal: My Subscriptions (Phase 1)

This is a new App in SCALAR, called “Customer Portal”, consisting of the module “Subscriptions”: With this tool, customers can get information about their subscriptions without having to rely on service desk and email communications with SCALAR backoffice. This module includes: Consult subscriptions Manage device repairs

Remote Assistance

This features enables customers to download and install “TeamViewer” directly in the SCALAR app to allow remote control for support purposes.

SCALAR

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