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How our Video Management Solution (VMS) reduced safety incidents for a leading automotive manufacturer

For one of the leading automotive manufacturers in India, ensuring the safety of its employees during daily commutes has always been a top priority. The company has consistently championed road safety, sustainability, and innovation — not just in vehicle manufacturing but also in fleet management. With thousands of employees relying on their company-operated transport, they sought to implement a proactive, technology-driven approach to enhance passenger safety, reduce risks, and improve overall fleet efficiency.​

In line with its safety-first approach to employee transport, the company implemented our AI-powered Video Management Solution (VMS) — enabling AI-driven risk detection, real-time driver coaching, and advanced safety analytics. With this technology in place, it gained deeper visibility into fleet operations, significantly reduced critical incidents, and fostered a culture of safety among fleet operators and drivers — ultimately ensuring safer journeys for its employees.​

Key challenges the company wanted to address:

Employee transportation fleets are inherently complex, operating across varied routes and conditions. Despite well-established safety protocols, the company recognized the need for a more proactive approach — one that would provide real-time visibility into fleet operations, mitigate risks before they escalate, and create a data-driven framework for continuous improvement.

What was missing?

  • Limited visibility into what was happening while vehicles were en route​
  • No data or understanding of the root causes behind safety incidents​
  • No visibility into driver alertness, increasing the risk of safety incidents during employee commutes​

The solution:

To strengthen fleet safety and enhance passenger protection, the company deployed our VMS, integrating real-time monitoring and advanced analytics into its operations.

The solution provided AI-driven video monitoring of the road and drivers, instant alerts on risky driving behaviors, and actionable safety insights — allowing fleet managers to address dangerous driving habits before they led to accidents. With in-cabin audio and visual alerts, drivers received immediate feedback on critical behaviors such as fatigue, distraction, and seatbelt non-compliance. This enabled them to take corrective action in real time, creating a safer travel environment for passengers.​
Additionally, fleet managers gained unprecedented visibility into vehicle health and operations through a centralized dashboard. With access to fleet scorecards, detailed performance analytics, and live tracking, they could track trends over time, identify high-risk drivers, pinpoint the reasons behind delays, and stay ahead of maintenance needs to avoid any vehicular malfunctions that could impose a threat to driver and passenger safety.
This comprehensive combination of real-time visibility, proactive alerts, and advanced driver behavior analytics is what made ZF’s SCALAR the clear choice as a fleet safety partner.​

The impact: safety improved within four months

In just four months, the deployment of VMS brought measurable change — proving how technology can drive meaningful improvements in both driver performance and passenger safety.

Significant improvement in passenger and fleet safety

The deployment of our AI-powered VMS yielded immediate safety improvements, reinforcing the value of real-time alerts and proactive risk management:

~70%

reduction in overall safety incidents, such as road accidents — demonstrating the preventative power of video-based safety interventions.

~20%

reduction in critical alerts (such as driver fatigue, distracted driving etc.) highlighting the impact of AI-driven monitoring in mitigating high-risk behaviors.

These improvements align with the company’s long-term vision of a zero-incident fleet, ensuring that employees reach their destinations safely every day.​

Enhanced driver behavior through driver monitoring

Driver behavior is directly linked to passenger safety. Distracted driving, fatigue, and sudden braking pose significant risks, especially in high-density traffic environments. With VMS’ driver monitoring and coaching capabilities, the company was able to make significant strides in improving driving discipline:​

~35%

reduction in driver phone call incidents, leading to better focus and fewer distractions

~60%

reduction in driver fatigue alerts, ensuring that only well-rested drivers operate the vehicle for driver and fleet safety.

~35%

improvement in compliance, such as seatbelt usage, reinforcing adherence to essential safety protocols.
By providing drivers with real-time in-cabin alerts and evidence-based performance feedback, the company successfully fostered a culture of accountability and continuous improvement, reinforcing safe driving habits across its fleet.​

Moving forward: expanding the partnership for a safer future​

The deployment of the VMS is a testament to the company’s forward-thinking approach to employee commute safety, which aligns with its global commitment to road safety and sustainability.

Encouraged by the improvements achieved in just a few months, the company has expanded its deployment of the solution across more vehicles, reinforcing its mission to create a zero-incident fleet ecosystem.

"ZF’s AI-powered VMS has elevated our fleet operations—from a proactive to a predictive approach—marking a significant milestone in our pursuit of zero-incident transport. With a data-driven strategy that prioritizes employee safety, we’ve seen a measurable reduction in incidents, noticeable improvements in driver behavior, and greater awareness among our drivers."

Head of Employees’ Transport Operations​
Want to build a safer, more efficient fleet? Book a personalized demo with VMS today.

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